Here’s how to get your life insurance claim fast

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Policyholders must take some steps to ensure a smooth claim settlement process — while buying the policy and at claim intimation stage. They also should be aware of their rights to ensure that they get their due.

Life Insurance

  • Don't leave it to the agent to fill up the details in your proposal form while buying the policy. Incorrect disclosures, particularly information related to medical status, often lead to claim repudiation, say insurers. The foundation for a hassle-free claim experience is laid not at the time of claim, but at the time of policy purchase itself. You should fill up the life insurance policy form yourself and not depend upon an agent or service advisor to do so. Non-disclosures, partial disclosures and incorrect disclosures of significant and material facts are the major reason for rejection of claims.


  • At the time of filing the claim, the first point you (the nominee in case of a death claim) must remember is not to pay any charges to officials to secure your claim. Do not let them bully you into paying fees for processing or approving the claim. This apart, ensure that you intimate (either physically or through call centres and emails) the firm as soon as possible.


  • Next step is to get all the required documents in order. Claim documents should be submitted in an orderly and timely manner. The documentation list required for claim processing is available on the website of all companies. Hence, it is advisable that a claim be intimated with all the required documents, as this would facilitate speedier processing of claim.



Visit your insurer's website to ascertain the documents required and procure the same before filing the claim.



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